Terms of Service

Last updated: May 15, 2026

1. Acceptance of Terms

By accessing or using HostPro's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services

HostPro provides web hosting services including shared hosting, VPS hosting, dedicated servers, and related services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

3. Account Responsibilities

As an account holder, you are responsible for:

• Maintaining the security of your account credentials
• All activities that occur under your account
• Ensuring your use complies with applicable laws
• Maintaining accurate and up-to-date account information

4. Payment Terms

Services are billed in advance on a monthly or annual basis. All fees are non-refundable except as expressly stated in our 30-day money-back guarantee policy. Prices are subject to change with 30 days' notice.

5. Promotional Credits

Promotional credits (including the $500 new member credit) are subject to the following conditions: credits expire 60 days after account activation, cannot be transferred or redeemed for cash, are limited to one per customer, and are subject to our acceptable use policy.

6. Acceptable Use

You may not use our services to:

• Distribute malware or engage in phishing
• Send unsolicited bulk email (spam)
• Host content that infringes intellectual property rights
• Engage in any illegal activities
• Attempt to gain unauthorized access to systems

7. Service Level Agreement

We guarantee 99.99% uptime for all hosting services. If we fail to meet this guarantee, you may be eligible for service credits as outlined in our SLA documentation.

8. Limitation of Liability

HostPro shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

9. Contact

For questions about these Terms, contact us at:
HostPro Inc.
1250 Technology Drive, Suite 400
San Jose, CA 95110
Email: legal@hostpro.com